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Refund Policy
ORDER CANCELLATION POLICY
Order once dispatched can't be cancelled
A standard deduction to the tune 10% against banking and processing charges would be charged on each Cancellation
Refund amount will be returned in the source account within 15 working days of cancel request
Order Refund policy
The item to be returned should have the seal intact and should not be opened
Order can be returned in case of wrong supply or damaged supply.
Return pickup would be tried only once
Return refund would be processed within 15 working days from the date of return request in the Source account
Appointment Cancellation
Appointment can be cancelled 3 hours prior to the scheduled time
A standard deduction to the tune 10% against banking and processing charges would be charged
Refund amount will be returned in the source account within 15 working days
Appointment Rescheduling
User can reschedule appointment 30 Minutes prior to the appointment
In case doctor want to reschedule the appointment consent would be taken from patient for the new timings
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Convenience: Delivery of medicines at doorstep provides a convenient option to people as it saves time and effort.
Authentic & Certified: Sushain procures its products from Authentic and Certified sources to ensure patients get original products .
Prescription accuracy: Packaging excepts of Sushain ensure to mitigate prescription errors.
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